Frequently Asked Questions

How Long Does It Take To Make a Neon Sign?

No matter what you decide to make, we have two lead time options for both urgent and non-urgent projects! Non-urgent products may take anywhere from two weeks to four weeks to get to your doorstep.
If your sign is required urgently for an event, gift, or just because you’d like it sooner, we offer our Expedited Lead Time option. This will help you get your sign in 14 days or less.

Our signs can last for up to 40,000 hours, which translates to roughly four years of illumination. Over the course of use, the LEDs will fade down to a gentle light and switch off. This takes some serious use first though!
We also offer wireless dimmer remotes for an extra fee. Dimmer remotes don’t just make the sign less intrusive in a home setting, but they can enhance the lifetime period via the dimming function

There are three main factors that drive the price of our neon signs:

One: The length of LED Neon required to create your sign.
Two: The complexity of your sign. For example: tight bends, or large scale signs that require multiple technicians.
Three: The labor hours required to actually produce your custom masterpiece and bring it to life – exactly as you imagined.

When thinking about what you’d like made, consider these 3 factors and compare them to your budget. You can always ask us to help guide your design based on your budget too!

Yes, our LED Neon signs can certainly be repaired! It all just depends on the issue.

Yes, but if you want to use your LED neon sign in an outdoor setting where it will be exposed to rain and water you will need to cover it.

Yes! Using our highly selective range of dimmer remotes, you can reduce the light output of your sign to establish the perfect vibe for your space. The wattage of your sign will indicate which remote is the best fit for your new lights.

LED Neon signs are not dangerous!
Our signs are low voltage (12 volts) and they produce minimal heat, so they’re safe to touch – even when they’ve been on all week!
As they’re made with acrylic instead of glass, there’s no danger of glass shards in the event of a drop. Traditional neon also uses toxic gases like argon and neon, which leak out if there’s a break. That’ll never happen with LED technology!

All of our signs produced for indoor use include a 6 month warranty valid from the date of dispatch. This warranty is free and includes all electrical components as well (transformers, AC plugs and dimmers).